You’ve probably heard about the recent Equifax data breach, so we just wanted to let you know that we are here to support you.
The breach occurred at Equifax, which is a different company, and it is unrelated to Experian. To support you during this time, we’ve put together some guidelines to help you protect yourself, like:
- Check your Experian credit report regularly to keep an eye on any unauthorized activity.
- Monitor your online bank and financial accounts for early signs of fraud.
Remember to take a deep breath and relax – you’re not in this alone. If anything suspicious were to happen, our dedicated Fraud Resolution Specialists are on standby to help.
Data Breach: Five Things to Do After Your Information Has Been Stolen
If you have concerns about the Equifax® data breach, please contact Equifax at 866-447-7559. This is an Equifax incident and unrelated to Experian®.
What You Can Do Now
Not everyone will be a victim of identity theft as a result of a breach, but keeping informed can help you mitigate risk when dealing with any data breach. When a breach does occur, you can take action by doing a few things.
- Stay alert: If you have been part of a data breach, the breached company may send you a notice. Retain all documents and consider any suggestions they may have. Also, pay attention to and retain any mail you receive that is unfamiliar to you, such as notices from the IRS regarding your taxes or any bills from unknown lenders.
- Initiate a fraud alert: You can set a fraud alert with Experian. When you request a fraud alert be added with any of the three major credit bureaus, the bureau you contacted will notify the other two and alerts will be added with those bureaus as well. A fraud alert or initial security alert will warn lenders that you may have been a fraud victim. This extra precaution will notify the potential lender that they should contact you before granting any new line of credit in your name. This fraud alert will stay on your credit report for 90 days. You can renew the fraud alert when it expires.
- Monitor your financial accounts: Visit your online bank and financial accounts, and set up any alert features they may have, if you have not already done so. This could help save some time and keep you notified of any unusual events when they occur.
- Sign in to your Experian account to monitor your credit: Checking your credit report can help you identify any unusual activity, such as new accounts, new personal information or inquiries. Sign In Now
- Freeze or lock your credit file: You may consider adding a security freeze. You can also freeze your credit reports with Equifax and TransUnion®. A security freeze will prevent potential lenders from accessing your credit report. Your credit report will only be accessible by unfreezing the account. If you are planning on applying for new credit in the near future, you could consider postponing the security freeze. Fees and requirements for adding and removing a freeze vary by state. Plus, as a free member of Experian, you can upgrade to IdentityWorks™, which enables you to lock and unlock your Experian credit file at any time.
How We Can Help
- You may also consider enrolling in identity theft protection to help safeguard your personal information.